Shipping policy

Shipping & Return Info

United Kingdom & Ireland Shipping Infomation

UK orders should arrive within 48 hours after they’re dispatched but can sometimes take up to 4 days. This is just an estimate and may vary depending on UK Bank Holidays.

Anticipate general items like cards & prints shipping within 7 working days after purchase.*

*please consider that these are just estimates! Orders can occasionally take longer to fulfil due to demand.

Europe Shipping Information

All packages to Europe are sent via Royal Mail's Tracked service, with a delivery aim of 3–5 working days. This is just an estimate and may vary depending on UK Bank Holidays.

Please note that due to recent changes in international trade regulations, customers in the EU may be required to pay import duties and VAT upon arrival of your order from outside the EU, which is the responsibility of the customer. These charges are imposed by your local customs authority and are not included in the price of your order at checkout. It all depends on the value of your order, the delivery country and the type of goods being shipped. Typically, orders above a certain value will be subject to import duty, VAT or other handling fees as per your country’s customs regulations.

Please note that you, as the customer, are responsible for any and all import taxes, customs duties, or additional charges that may apply upon delivery.

I cannot be held responsible for any delays or costs caused by customs processing.

If you receive a dispatch notification from my store but do not receive your parcel within 7 days, please contact me so I can assist you.

USA, Australia, New Zealand & Canada Shipping Information

Orders to USA, Australia, New Zealand, and Canada are sent with Royal Mail’s International Tracked service. The delivery aim is around 5–7 working days, though it can vary slightly depending on your location. This is just an estimate and may vary depending on UK Bank Holidays.

Please note that you. as the customer, are responsible for any and all import taxes, customs duties, or extra charges that might apply when your order arrives—these aren’t included in the shipping cost as they vary.

I can’t be held responsible for any customs delays or fees.

If you get a dispatch email but your parcel hasn’t arrived within 10 days, feel free to get in touch and I’ll be happy to help.